Certification Management in Lean Construction
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Unit 7: Problem-solving Principles and Tools is a seven hour, instructor-led course that describes the Lean Problem Solving Process and illustrates how to use tools to solve problems in a lean manner. Following this course, you will be able to:

• Define the difference between traditional and lean problem solving.
• Describe how to create a team environment to solve problems.
• Explain how to create trust to avoid problems.
• Describe Observation Walks.
• Identify root causes of problems.